Snow & Ice Removal Services

Don't wait. Whether you're looking to engage a snow and ice management provider or switching from one provider to another, give yourself at least three months to:

• Properly vet providers.
• Develop a transition plan if needed.
• Work with your provider to determine the scope and budget for your property or portfolio of properties.

Planning and engaging early also ensures that you'll get the best providers. Wait too long and chances are those providers will have already committed to the maximum sites they can realistically handle. Signing on early with a provider also gives more time to properly plan, often giving you more pricing options.

A lot goes into determining your needs. A good place to start is your existing scope of services. Does it accurately reflect the level of service you require for your site(s)? Review it with your snow and ice management provider and ask for their comments on your scope documents and specific suggestions on ways to improve or streamline services for your property or portfolio. Consider any additional needs that might arise due to current or projected changes, such as new buildings, parking areas, building use, and sustainability goals.

Budgeting snow and ice management services can be difficult due to the variability in weather patterns and pricing options. Service pricing ranges from time and materials to a per-inch model to seasonal fixed fee contracts. Do you want to pay only for services delivered, which may be minimal in light years and very expensive in heavy snow years? Do you prefer a set price by storm regardless of how long it takes to clear the snow (also known as a per-inch model)? Or would you prefer a set price for the season, giving you the highest level of budget assurance?

A good provider will be able to offer different pricing methods to align with your fiscal preference.

The extent to which a provider can perform the job and be proactive in the event of bad weather directly impacts whether or not your property is accessible and safe during and after a storm. Do they have the foresight and resources to bring in additional resources — equipment and manpower — for large storms? Confirm that the provider you've chosen has the ability to track and react in a timely fashion to inclement weather.

Check that your provider has the right equipment for your specific property or portfolio of properties. Using equipment that's too large on a smaller site can damage curbs and hardscape. Equipment that's too small for the job causes inefficiencies and raises costs.

Make sure your provider has adequate liability insurance coverage, including a rider for snow services. Be sure they have a documented safety program and adhere to all local and national regulations and licensing practices. Confirm that the people who will be servicing your property are knowledgeable about the environmental impact of ice control products and sustainable practices.

t should go without saying that the provider you choose should be certified. Does your provider hold qualifications from Landscape Ontario and SIMA? Does your contractor perform snow just to keep busy during the winter or do they have full-time, year-round dedicated snow professionals on staff? Ask for references and check with current and past clients about the provider's professionalism and performance.